Affected services:

  • London datacenter
  • Manchester datacenter
  • Development environments
  • ZenHub helpdesk

Some live sites unavailable

Opened on Friday 14th February 2020, last updated

Resolved — Sites should now all be back online and we'll share an incident report within the next working day. If you continue to experience any disruption to your service please contact the team via the help desk or phone 01584 824202.

Posted by Emily Gudgeon

Identified — We're continuing to monitor the situation. If you're continuing to experience issues please contact the team via the help desk or phone 01584 824202.

Posted by Emily Gudgeon

Identified — We've identified the issue and sites are starting to come back online.

Posted by Emily Gudgeon

Investigating — We're currently aware of an issue that's affecting live sites. We will provide further updates as we have them.

Posted by Emily Gudgeon