SAN issue in Ludlow

Opened on Tuesday 20th August 2019, last updated

Resolved — All systems are now online and working as expected. If you continue to experience an issue with your development environment, which could be related to this mornings outage, please contact the team via the help desk, thanks.

Posted by Emily Gudgeon

Monitoring — Systems are coming back online, however some development and testing environments might still be affected. If you're experiencing an issue, please contact the team via help desk.

Posted by Emily Gudgeon

Monitoring — Help desk is running as normal and we're continuing to monitor the situation. If you need to raise a ticket, please do so via the help desk.

Posted by Emily Gudgeon

Identified — We've identified the issue and expect services to be resuming as normal shortly. In the meantime, please contact the team via enquiries@zengenti.com.

Posted by Emily Gudgeon

Investigating — We're continuing to investigate the issue, which is resulting in a loss of access to our help desk. If you need to raise a ticket, please email enquiries@zengenti.com.

Posted by Emily Gudgeon

Investigating — We're currently aware of an issue with our SAN in Ludlow. We're investigating the issue and will share more details when we have them. If you need to speak to a member of the team, please email enquiries@zengenti.com.

Posted by Emily Gudgeon