Opened on Tuesday 20th August 2019, last updated
Resolved — All systems are now online and working as expected. If you continue to experience an issue with your development environment, which could be related to this mornings outage, please contact the team via the help desk, thanks.
Monitoring — Systems are coming back online, however some development and testing environments might still be affected. If you're experiencing an issue, please contact the team via help desk.
Monitoring — Help desk is running as normal and we're continuing to monitor the situation. If you need to raise a ticket, please do so via the help desk.
Identified — We've identified the issue and expect services to be resuming as normal shortly. In the meantime, please contact the team via email@example.com.
Investigating — We're continuing to investigate the issue, which is resulting in a loss of access to our help desk. If you need to raise a ticket, please email firstname.lastname@example.org.